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How to Fix Device Descriptor Request Failed in Windows

If you are a regular user of Windows and use a computer every day then you might have come across such errors saying“USB Device Not Recognized”, “Device Descriptor Request Failed”type of errors commonly. When we insert the USB into our computer, it shows us an error. If we try to solve this issue, the device is named as Unknown USB Device(Device Descriptor Request Failed)

There are many reasons why this error appears on our window screen, if you are also facing this issue there are many solutions to your problem. I faced this issue as well, but I found a way to deal with it. I am sharing it with you as well so you fix this issue in a very less time.
Follow the simple steps I am going to describe and get rid of this frustrating issue.

Sometimes it is simply an issue of viruses which causes this error USB Device Not Recognized.
There are many solutions to solve this problem.

Also, Check: Fix Msvcp100.dll missing or Not Found Error in Windows 10

Fix Device Descriptive Request Failed In Windows

The methods I have listed below are arranged sequentially. I have listed the solution that goes from simple to complicated. Few of the below issues are very easy and their solution is pretty much simple. So, it is highly recommended to follow this guide step by step if you want to save time.

Device Descriptive Request Failed is a very common windows error which arises when you try to connect a USB drive with your PC or laptop. After the Windows 10 latest upgrade, people have reported that the error appears like “The Last USB Device You Connected To The Computer Malfunctioned and Windows Does not Recognize It.”

Causes:

These are some reasons why this error appears on your computer PC or Laptop.

  1. The Drivers are Outdated.
  2. The USB controllers are corrupted.

Device-Descriptor-Request-Failed

Solution 1 – By Removing Power Supply

  • If this error appears on your Window PC or laptop then, first of all, you have to shut down your computer system and remover all the power supply.
  • Now wait for a while and restart the system again.

Solution 2 – By Disabling Fast Start-Up

If the error is not resolved after restarting the system and the error still appears. Microsoft has added fast Startup Option in Windows 10. Fast Startup uses two processes called hibernate and shut down which allows you to boot very fast. You can disable fast Startup option by the following methods:

Also, Check: Fix:Service Registration Is Missing Or Corrupt Error In Windows 10

Step1.

Open Control Panel > Power Options.

Windows 10 startup

Step 2:

On the left side, find Choose what the power buttons do > Click on it

solve USB not recognised issue Control panel

Step 3:

Now click on Change settings that are currently unavailable.

solve USB not recognised issue Control panel

Step 4:

Now uncheck the box of Turn on fast startup.

Step 5:

Click on Save button.

solve USB not recognised issue Control panel

Step 6:

Restart your system.

Solution 3 – By changing USB Selective Suspend Settings

Step 1:

Click on the Battery icon from the taskbar system tray.

solve USB not recognized issue task bar

Step 2:

Choose Power Options.

Step 3:

Change Plan Setting.

solve USB not recognised issue task bar

Step 4:

Select Change advanced power settings option.

solve USB not recognised issue task bar

Step 5:

Find USB settings from the list and expand it.

solve USB not recognised issue task bar

Step 6:

Click on USB selective suspend settings to expand it > Click On battery options > Select Disabled.

solve USB not recognised issue task bar

Step 7:

Do the same with plugged in option > Apply > Click Ok.

Solution 4 – By uninstalling all the Unknown USB Drivers

step1:

First of all Open Run and Type” “devmgmt.msc” then click.

step2:

Click on Universal Serial Bus controllers > And Expand it.

step3:

Now Attach your device if it is not connected. From the Universal serial bus controller list, You have to find unknown USB device (Port reset failed) which will be an option with a yellow sign.

solve USB not recognised issue unisntall usb drivers

  • Now right click on it > Uninstall option.

solve USB not recognised issue unisntall usb drivers

  • After the uninstall, just restart the system and Done.

Fix 5 – By Updating Generic USB Hub

Step 1:

Open Run > type devmgmt.msc > ok

Step 2:

Now Find Universal Serial Bus controllers> simply right click on Generic USB Hub option > Update Driver Software option.

update generic usb hubUpdating-Generic-USB-Hub

Step 3:

Now Select Browse my computer > click on Let me pick from a list of drivers on my computer option.

Updating-Generic-USB-Hub

Step 4:

After doing this step now select Generic USB hub > click on Next.

Step 5:

Click on close.

Solution 6 – By using Troubleshooter

Follow the below steps to solve this problem by using troubleshooter.

Step 1:

Open Control panel and find Troubleshooter from the search bar.

Troubleshoot

Step 2:

Go to Hardware and Sound and select configure a device option.

Troubleshoot

Step 3:

Now  Fix USB Device Not Recognized. After the troubleshooting process is completed. It will show you all the errors. Fix them and insert your USB device again. Check for the error whether it has been solved or not.

Also Check: How to Fix Windows Update Stuck Issues While Updating

I described all the possible solutions for your problem. I am sure after applying these methods on your computer, USB device Windows 7 error will be resolved and you will not see this error again.

If you are still facing any problem, comment below and I will come up with a solution to your problem. After the troubleshooting process complete, it will list down all the errors. Fix them and reinsert device. Now check if the unknown USB device Windows 7 error is gone or not.

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