If you are a regular user of Windows and use a computer every day then you might have come across such errors saying“USB Device Not Recognized”, “Device Descriptor Request Failed”type of errors commonly. When we insert the USB into our computer, it shows us an error. If we try to solve this issue, the device is named as Unknown USB Device(Device Descriptor Request Failed)
There are many reasons why this error appears on our window screen, if you are also facing this issue there are many solutions to your problem. I faced this issue as well, but I found a way to deal with it. I am sharing it with you as well so you fix this issue in a very less time.
Follow the simple steps I am going to describe and get rid of this frustrating issue.
Sometimes it is simply an issue of viruses which causes this error USB Device Not Recognized.
There are many solutions to solve this problem.
- 1 Fix Device Descriptive Request Failed In Windows
- 1.1 Solution 1 – By Removing Power Supply
- 1.2 Solution 2 – By Disabling Fast Start-Up
- 1.3 Solution 3 – By changing USB Selective Suspend Settings
- 1.4 Solution 4 – By uninstalling all the Unknown USB Drivers
- 1.5 Fix 5 – By Updating Generic USB Hub
- 1.6 Solution 6 – By using Troubleshooter
Fix Device Descriptive Request Failed In Windows
The methods I have listed below are arranged sequentially. I have listed the solution that goes from simple to complicated. Few of the below issues are very easy and their solution is pretty much simple. So, it is highly recommended to follow this guide step by step if you want to save time.
Device Descriptive Request Failed is a very common windows error which arises when you try to connect a USB drive with your PC or laptop. After the Windows 10 latest upgrade, people have reported that the error appears like “The Last USB Device You Connected To The Computer Malfunctioned and Windows Does not Recognize It.”
These are some reasons why this error appears on your computer PC or Laptop.
- The Drivers are Outdated.
- The USB controllers are corrupted.
Solution 1 – By Removing Power Supply
- If this error appears on your Window PC or laptop then, first of all, you have to shut down your computer system and remover all the power supply.
- Now wait for a while and restart the system again.
Solution 2 – By Disabling Fast Start-Up
If the error is not resolved after restarting the system and the error still appears. Microsoft has added fast Startup Option in Windows 10. Fast Startup uses two processes called hibernate and shut down which allows you to boot very fast. You can disable fast Startup option by the following methods:
Open Control Panel > Power Options.
On the left side, find Choose what the power buttons do > Click on it
Now click on Change settings that are currently unavailable.
Now uncheck the box of Turn on fast startup.
Click on Save button.
Restart your system.
Solution 3 – By changing USB Selective Suspend Settings
Click on the Battery icon from the taskbar system tray.
Choose Power Options.
Change Plan Setting.
Select Change advanced power settings option.
Find USB settings from the list and expand it.
Click on USB selective suspend settings to expand it > Click On battery options > Select Disabled.
Do the same with plugged in option > Apply > Click Ok.
Solution 4 – By uninstalling all the Unknown USB Drivers
First of all Open Run and Type” “devmgmt.msc” then click.
Click on Universal Serial Bus controllers > And Expand it.
Now Attach your device if it is not connected. From the Universal serial bus controller list, You have to find unknown USB device (Port reset failed) which will be an option with a yellow sign.
- Now right click on it > Uninstall option.
- After the uninstall, just restart the system and Done.
Fix 5 – By Updating Generic USB Hub
Open Run > type devmgmt.msc > ok
Now Find Universal Serial Bus controllers> simply right click on Generic USB Hub option > Update Driver Software option.
Now Select Browse my computer > click on Let me pick from a list of drivers on my computer option.
After doing this step now select Generic USB hub > click on Next.
Click on close.
Solution 6 – By using Troubleshooter
Follow the below steps to solve this problem by using troubleshooter.
Open Control panel and find Troubleshooter from the search bar.
Go to Hardware and Sound and select configure a device option.
Now Fix USB Device Not Recognized. After the troubleshooting process is completed. It will show you all the errors. Fix them and insert your USB device again. Check for the error whether it has been solved or not.
I described all the possible solutions for your problem. I am sure after applying these methods on your computer, USB device Windows 7 error will be resolved and you will not see this error again.
If you are still facing any problem, comment below and I will come up with a solution to your problem. After the troubleshooting process complete, it will list down all the errors. Fix them and reinsert device. Now check if the unknown USB device Windows 7 error is gone or not.